Send In Your Repairs Quick and Easy!
When there is something wrong with your controller, getting your kiln back up and running as quickly as possible is generally your biggest priority. To make things easier, remember these simple steps to get the process going. The faster the repair process is, the faster you can get your pieces fired.
First, if you think there is something wrong with your controller, give us a call to see if we can find a solution first. Often times, our tech can determine what the problem is over the phone and sending in the controller isn't necessary.
If the controller does need sent in, follow the steps on our repairs page. Once your controller is sent in for repair, allow 1–2 weeks for it to be repaired.
