FAQs

View frequently asked questions and answers for all of our greenhouse controllers.

Having connectivity problems? See our connectivity guide.

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What is the difference between the Genesis Spark and the Mini?

I have a problem with my controller - help!

Genesis Spark

How can the current temperature of the other zones (zones 1 & 3) be displayed when using the RTC1000 in 3-zone mode?

What is the difference between the RTC 1000 controller and the V6CF controller?

Why won't the controller start after I press the "START/STOP" key?

How do I clear the 'ErrP' from the display?

RTC-1000

Does Bartlett Instrument manufacture standalone control boxes?

What does a rate of "9999" mean?

How do I tell which type of thermocouple I am using with my controller?

I can't find my manual for my controller. Can I get a new one from Bartlett Instrument Company?

During programming of a firing, I typed the wrong number. How do I correct this?

I turned on the controller and 'FAIL' is displayed. What does this mean?

How can I find out the final temperature which was reached during a cone firing?

When starting a firing on the Genesis, what if I enter my start code but don't see the GO button to start the kiln?

My kiln has a different manufacturer's controller on it and I'd like to replace it with a Bartlett. Is it compatible or do I need a special wiring harness?

I see CN05 flashing when I review my program - what does that mean?

V6-CF

I am having trouble logging into KilnAid. Please help!

Can I program from the KilnAid app?

Where do I find my serial number on my controller?

Can you program or stop the kiln from KilnAid?

How many users can be added to my kiln?

Can I get alerts while my kiln is running a firing schedule?

KilnAid

Why won't the vent cycle work when I manually try to start it?

Why won't the fans run when the controller goes to NITE mode and the temperature is above the set point temperature?

I'm adding natural ventilation to a house with a Bartlett GHK12X2 in it. Can I upgrade the controller to an RWL11X2 without completely replacing it?

I can't find my manual for my greenhouse controller. Can I get a new one from Bartlett Instrument Company?

GHK12x2

How do I use CIS to text me when I have a low or high temperature alarm in the greenhouse?

CIS

Can a Wind/Rain alarm be connected to a VSmart controller?

VSmart

How do I connect my 'Boss controller (TimeBoss, ClimateBoss or WeatherBoss) to Headgrower?

What is the Headgrower platform? What features does it offer?

Can I use the Headgrower platform if I don't have WiFi to all of my houses?

Can I import settings from one house to another?

What is the floating low alarm?

Can I update the clock for all of my site?

Can you give me an overview of how to program?

Is there an API for Headgrower so I can retrieve my data?

Headgrower

How do I connect my 'Boss controller (TimeBoss, ClimateBoss or WeatherBoss) to Headgrower?

What sensors come included with the WeatherBoss?

Can I close my vents automatically with the WeatherBoss?

What is the difference between Wind 1 and Wind 2 alarms?

How does the WeatherBoss connect with the ClimateBoss or TimeBoss?

How far can the radio communication broadcast? Should I be worried about interference?

I need to upgrade my rain sensor for my [old] Wind/Rain alarm. Can I buy a new sensor?

What is the activation and drop off speeds? How about the activation and drop off delays?

WeatherBoss

Do you have how to / help tutorial videos for the Genesis 2.0?

Can I buy a complete control box for the Genesis 2.0?

I'm having trouble with my Genesis 2.0 WiFi connection.

How do I update my controller's firmware?

My controller was programmed to Cone 6, but it didn't stop at the top temperature?

You manual says I need to do a first fire and to do it according to the manufacturer's specs. What are the specs I need to do for a first fire?

What is the difference between the Genesis Mini and the Genesis Spark?

I have a problem with my controller - help!

Genesis 2.0/Mini/LT3140

Do you have help or how to videos for the TimeBoss?

How do I connect my 'Boss controller (TimeBoss, ClimateBoss or WeatherBoss) to Headgrower?

TimeBoss

Does the ClimateBoss integrate with a light sensor?

Do you have help / how to videos online for the ClimateBoss?

How do I connect my 'Boss (ClimateBoss, TimeBoss or WeatherBoss) controller to Headgrower?

Who are your resellers for a ClimateBoss?

Can you control a shade or energy curtain with the ClimateBoss?

What equipment can I control with a ClimateBoss?

ClimateBoss